How repeat prescriptions work is when the label on your medicine says that there is a ‘repeat’ it means that a further supply is available from that pharmacy, up until the date stated on the label. Make sure you return to the pharmacy where the original prescription was sent to, to collect your repeats (which
To get free prescriptions, once you, your partner, and any dependent children under 18, have collectively paid for 20 prescription items in a year (from 1 February), you all will NOT have to pay the $5 charge for any new prescription items until 1 February the next year. At ZOOM Pharmacy, if you are on
Some prescriptions are free in NZ. Currently you pay $5 for each new prescription item. There is no $5 prescription charge for children under 14. If your medicine is not fully subsidised, you may have to pay additional costs. At ZOOM Pharmacy, if you are on four or more regular pills/tablets every day, use our
TELL YOUR MEDICAL CENTRE TO SEND IT Tell your medical centre to send your prescription to ZOOM Pharmacy by EMAIL script@zoompharmacy.co.nz or FAX 0508 966 696 If they are having trouble sending your prescription, call us on FREEPHONE 0508 966 622 Please note: if your medical centre refuses or delays sending your prescription to ZOOM, or
If your medical centre refuses or delays sending your prescription to ZOOM, or directs it to their preferred pharmacy instead, remind them – it’s my decision what pharmacy I use – not yours. The Ministry of Health says ‘the right of patients to choose their pharmacy is a fundamental right enshrined in the Code‘. Your
No. In your tracking link, you may wish to direct where you would like the NZ Post courier to leave your parcel. Just click on ‘parcel leave’ then click on ‘add instructions’. Then select the option best for you, for example ‘leave at front door’. You can even click the ‘other’ option and write in
Once you have confirmed your order and paid any fees that may apply, your order is usually packed then picked up from our Auckland based pharmacy, either later that day, or the following morning, by NZ Post Courier. You will be sent a tracking link (by email or text) so that you can track your
Yes. You can do this in your ManageMyHealth, Health365 or ConnectMed patient portal. Selecting ‘ZOOM Pharmacy’ in your patient portal instructs your medical centre to send your new prescription directly to ZOOM. How do I select ZOOM Pharmacy in my patient portal? Once you have selected your new prescription meds, the option to select ‘ZOOM
Yes, you can get all your prescription medicine from ZOOM. ZOOM dispenses and delivers prescription medicine, both funded and unfunded. Make it simple for yourself and save time and money. Just ask your medical centre to put all your meds on the one prescription and send it to ZOOM. Easy!
Yes, if apps aren’t your thing – no worries, you can still use ZOOM Pharmacy and receive the same great service without using the app. ZOOM will simply contact you by whatever way you prefer i.e. phone, email or text and take it from there. Easy!
Selecting the ‘ZOOM Pharmacy’ option in your medical centre patient portal instructs your medical centre to send your repeat prescription directly to ZOOM. When will ZOOM receive my prescription? Most medical centres process this within 24 hours (one day). However, some medical centres can take up to 48 hours (two days) for your prescription to
Sachet packs sort all your medicines into easy to take doses. Each individual sachet is clearly labelled with your name, the medicines inside, the date, day of the week, and time to take it. Your sachet packs come in a long roll, loaded into a dispenser box. Sachets come out in the order that you
