Our Privacy Policy and Terms and Conditions were previously on the same page. They now have their own pages. If you wish to view the ZOOM Pharmacy Privacy Policy see,

ZOOM Pharmacy App Terms & Conditions

These terms and conditions (Terms) for the ZOOM Pharmacy mobile application (the ZOOM Pharmacy App) are issued by New Zealand based ZOOM Health Limited (the Developer) and apply to your access to and use of the ZOOM Pharmacy App and should be read carefully. By downloading and/or using the ZOOM Pharmacy App you agree to be bound by these Terms. App Ts & Cs can be viewed in full via the download link below:

ZOOM Pharmacy Website Terms & Conditions

The website at (the Website) is owned by ZOOM Health Limited
(referred to herein together with ZOOM Care Limited as ZOOM, our, us or we). These terms of use
apply to your browsing and use of the Website. By accessing and/or continuing to use the Website
you agree to be bound by these terms of use. Website Ts & Cs can be viewed in full via the download link below:


1.1 Same day shipping/dispatch is valid on orders before 1pm NZT Monday – Friday excluding public holidays. Your order will be picked, packed and shipped/dispatched the same day.

1.2 Payment must be verified before dispatch.

1.3 During busy or promotional periods we will strive to fulfil same day dispatch but delays may occur.

1.4 Subject to stock availability. Orders with promotional products may not be eligible for same day dispatch.

1.5 If there is a stock variance and we must order products in, or we cannot fulfil an item in your order we will notify you via email.

2.             VOUCHERS

2.1 From time to time we may send you by email or post web-coupons. These are codes which you may input on our website to qualify for certain promotions. Web coupons are subject to these Terms and Conditions and any terms and conditions notified to you at the time of issuance of the web-coupon.

2.2 A web-coupon is redeemed by entering its code at the appropriate point in the purchase process on the Website.

2.3 We reserve the right to withdraw or cancel a web-coupon for any reason at any time.

2.4 Web-coupons cannot be exchanged for cash.

2.5 Unless expressly stated at the time of issue, each web-coupon will be valid for use by the recipient of the web-coupon and by such recipient only once and may not be used in conjunction with any other promotion.

2.6 Web-coupons may only be used at the Website.

2.7 From time to time certain products may be excluded from web-coupon offers and any such exclusion will be notified to you along with the web-coupon or through the Website.

2.8 Web-coupons may be limited to redemption in respect of certain products or certain products may be excluded from the ambit of use of the web-coupon, in which case notice will be given to you at the time of issue of the web-coupon.

2.9 Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

2.10 No web-coupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, without our prior written permission.

2.11 When you use an web-coupon you warrant to us that you are the duly authorised recipient of the web-coupon and that you are using it in good faith.

2.12 If you redeem, attempt to redeem or encourage the redemption of web-coupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

2.13 If we reasonably believe that any web-coupon is being used unlawfully or illegally we may reject or cancel any web-coupon and you agree that you will have no claim against us in respect of any rejection or cancellation. We reserve the right to take any further action it deems appropriate in such instances.

2.14 If we refuse a web-coupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

Pharmacy Licence