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Attention: New Service Charges Effective 01/11/2024

 

To continue to sustainably offer our high level of service we’ve made the decision to introduce a few new fees: an Irregular/Off-Cycle Shipment Fee, a Late Payment Fee, and an Expedited Handling Fee.

 

The new fees have been introduced to cover the significant additional administrative, handling, and operational costs associated with picking, packing and shipping medicines outside of our planned cycle of regular Monthly Medicines Service Shipments. It is important to note that regular Monthly Medicines Service Shipments remain FREE.

 

More information on these changes is available here – LEARN MORE

 

AVOID HOLIDAY DELAYS – If you will need a new prescription from 20th December 2024 to 13th January 2025, we recommend you organise it before Friday 13th December to avoid holiday delays.

 

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You can also reach our team by phone 0508 966 622 or email help@zoompharmacy.co.nz,
Monday to Friday between the hours of 8:30am-4:00pm.



You can send physical prescriptions to us by Free Post or by Courier.

Postal Address (No stamp required)
FreePost ZOOM
PO Box 90685
Victoria Street West
Auckland 1142

Courier Address
ZOOM Pharmacy
Level 1, 29 Union Street
Auckland Central
Auckland 1010

The FREE ZOOM Pharmacy Service:

Fully funded medicines Fast delivery nationwide Medicines conveniently packed World class pharmacist support Personalised ongoing alerts & reminders

Why People Love ZOOM

“My sincere thanks and appreciation to Zoom Pharmacy for such a wonderful service. My repeat prescriptions have always been dispatched promptly and the packing is just wonderful. In particular, I would like to thank, I think her name is “Sophie” the pharmacist for her excellent service. This company has indeed surpassed excellence in customer service. Many thanks from a very grateful recipient.” Age 66
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“I’d like to thank you for your great service. It takes a lot off my mind to know my medication is delivered at the correct time and I do not have to do anything to get it sorted.” Age 53
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“Hassel free, don’t have to queue up in store for 15 mins plus the travel time to and from a bricks and mortar store.” Age 45
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“We live in a rural town and our pharmacy shut down … I am telling everyone to use Zoom !!” Age 59
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“We live in a retirement village and your service is excellent a great big thanks to your team.” Age 78
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“I used to have to weigh up buying food or medicine. Now I don’t have to. Also having it delivered saves me petrol and I don’t have to deal with the demon running my local pharmacy.” Age 53
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“Prompt, efficient responses to phone calls and emails; free pharmaceutical services.” Age 80
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“The service was amazing from customer service to the delivery they made my experience simple and easy while I had covid.” Age 30
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“They are on the ball all the time. communication is awesome and do a lot of the work for me.” Age 50
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews
“So bloody good.” Age 80
ZOOM Sachet Service Customer
ZOOM Sachet Service CustomerVia Internal Reviews

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