12 Mar

How do I send my prescription to ZOOM?

By : Sue

Option 1. USE YOUR PATIENT PORTAL

If you’re using a patient portal like ManageMyHealth, Health365 or ConnectMed, select/enter ‘ZOOM Pharmacy’ when it asks for your chemist name. Find out more in our FAQ ‘Can I use my patient portal to get my prescriptions sent to ZOOM?’

Option 2. SEND A PHOTO OR SCAN

Take a photo of your prescription and securely upload your prescription to ZOOM.

Option 3. FREEPOST OR COURIER IT

Put your prescription in an envelope and freepost (no stamp needed) or courier it to ZOOM yourself. Find our address details in the CONTACT tab.

Option 4. TELL YOUR MEDICAL CENTRE TO SEND IT

Tell your medical centre to send your prescription to ‘ZOOM Pharmacy’.

If your medical centre refuses, delays, or makes it difficult sending your prescription to ZOOM, or automatically directs it to another pharmacy instead without your permission, gently remind them of the “Code of Health and Disability Services Consumers’ Rights“. It’s your fundamental patient right to choose which pharmacy you use, and the duty of your medical centre to send your prescription to the pharmacy of your choice.

If your medical centre says “We don’t use ZOOM” you can remind them – it’s actually my choice what pharmacy I use – not yours.

The Ministry of Health says ‘the right of patients to choose their pharmacy is a fundamental right enshrined in the Code’. Your medical centre is duty bound by the Code of Ethics for the New Zealand Medical Profession, the Medical Council of New Zealand Doctors and Health Related Commercial Organisations’, and the Medical Council of New Zealand ‘Good Prescribing Practice‘.

CALL 0508 966 622 FOR HELP OR TO FIND OUT MORE!