12 Mar

How do I send my prescription to ZOOM?

By : Sue

Option 1. USE YOUR PATIENT PORTAL

If you’re using a patient portal like ManageMyHealth, Health365 or ConnectMed, select/enter ‘ZOOM Pharmacy’ when it asks for your chemist name. Find out more in our FAQ ‘Can I use my patient portal to get my prescriptions sent to ZOOM?

Option 2. SEND A PHOTO OR SCAN

Take a photo of your prescription and securely upload your prescription to ZOOM.

Option 3. FREEPOST OR COURIER IT

Put your prescription in an envelope and freepost (no stamp needed) or courier it to ZOOM yourself. Find our address details in the CONTACT tab.

Option 4. TELL YOUR MEDICAL CENTRE TO SEND IT

Tell your medical centre to send your prescription to ‘ZOOM Pharmacy’.

Please note: if your medical centre refuses or delays sending your prescription to ZOOM, or directs it to their preferred pharmacy instead, remind them – it’s my decision what pharmacy I use – not yours. The Ministry of Health says ‘the right of patients to choose their pharmacy is a fundamental right enshrined in the Code‘. Your medical centre is duty bound by the Code of Ethics for the New Zealand Medical Profession, the Medical Council of New Zealand Doctors and Health Related Commercial Organisations’, and the Medical Council of New Zealand ‘Good Prescribing Practice‘. If you have any problems, just let us know – we’re here to help.