09 Mar

Delivery time – how long will my order take to arrive?

Once you have confirmed your order and paid any fees that may apply, your order is usually packed then picked up from our Auckland based pharmacy, either later that day, or the following morning, by NZ Post Courier.

You will be sent a tracking link (by email or text) so that you can track your order’s delivery progress. You can check your order’s delivery progress in your tracking link or at NZ Post

From that point, we suggest to then allow 1-3 days working days for delivery, depending on where you live in New Zealand (eg Auckland, versus South Island rural). Please remember – like any courier service, NZ Post courier delivery times can vary from time to time.

A sachet pack order will take longer as it needs to be made up, however ZOOM sends it out to you well before you are due to start it.

If you need an order urgently, please let our team know.