08 Mar

Can I use my patient portal to get my prescriptions sent to ZOOM?

By : Sue


You can do this in your ManageMyHealth, Health365 or ConnectMed patient portal.

Selecting ‘ZOOM Pharmacy’ in your patient portal instructs your medical centre to send your new prescription directly to ZOOM.

How do I select ZOOM Pharmacy in my patient portal?

Once you have selected your new prescription meds, the option to select ‘ZOOM Pharmacy’ will either appear in a drop down menu OR simply select the ‘Chemist/Pharmacy Name’ option, and enter ‘ZOOM Pharmacy’. 

Your patient portal may look like one of below:

Example 1ManageMyHealth


Example 2Health365

Example 3 ConnectMed

If you can’t find ZOOM Pharmacy listed in your patient portal, or you have any difficulties, just give ZOOM a call on 0508 966 622 and we’ll sort it for you!

What happens next?

When you select ‘ZOOM Pharmacy’ this will trigger a message to your medical centre, requesting your prescription be sent to ZOOM.

When will ZOOM receive my prescription?

Most medical centres will process your request within 24 hours (one day). Once ZOOM receives your prescription, we will always notify you immediately to confirm your order is underway.

If you haven’t heard from us or you think it is taking too long, let us know!