
Tell your medical centre to send your prescription to ZOOM Pharmacy by email or FAX 0508 9 666 96, or you can request this through your patient portal.
Once ZOOM receives your prescription, we confirm your order, and you pay any fees if applicable.
However, if you qualify for our Free* Monthly Medicines Service you get free prescriptions, no monthly fees and free delivery to your door!
ZOOM packs up your medicines, and organises delivery to your door by a NZ Post courier in 1-3 working days – to anywhere in New Zealand (including rural).
Our service is designed to make managing multiple medicines easy. Our Monthly Medicines Service is free to eligible patients taking three or more regular medicines.
If you have any questions, concerns, or need assistance please don’t hesitate to contact our customer support team via the contact us form here.
OR you can also reach our team by phone 0508 966 622 or email help@zoompharmacy.co.nz
Monday to Friday between the hours of 8:30am-4:00pm.
Written by Paul Taylor
Paul Taylor is a New Zealand–based healthcare content writer with 5+ years’ experience creating patient friendly articles for online pharmacies and health platforms. He specialises in accessible condition guides, prescription FAQs, OTC advice, and health & wellbeing tips, translating complex medicines or health condition information into clear, actionable content. Paul collaborates with the ZOOM Pharmacy clinical team and bases every article on authoritative sources, peer reviewed journals and national clinical guidelines to ensure evidence based, up to date content. His goal is to help readers feel empowered to make informed decisions about their medicines and wellbeing. This content is general information only and does not replace professional medical advice.