- 0508 966 622
- help@zoompharmacy.co.nz
- Mon - Fri: 8:30 - 16:00
David Taylor, Founder & Managing Director of ZOOM talks about helping Kiwis to enjoy the full health benefits from their prescribed medicines.
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ZOOM Pharmacy provides personalised care, specific to you
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“Historically, delivering healthcare has been focused on hospital, medical centre and pharmacy services. ZOOM believes the focus should actually be on meeting the needs of the patient. That’s why we deliver a pharmacy service that is individually tailored to the specific needs of each of our patients.”
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The Net Promoter Score or NPS is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. An NPS of 0-49 is ‘good’. An NPS of 50-69 is ‘excellent’, this indicates that your company places customer satisfaction high in priority. An NPS 70 or above is considered ‘world class‘, this indicates your customers love you and your company generates a lot of positive word-of-mouth referrals.
| 0:00 | Â Why ZOOM was started |
| 0:52 | Â The patients we serve |
| 2:18 |  Personalised daily support via the patient’s mobile |
| 3:08 | Â Robotics free up pharmacists to talk with patients |
| 4.32 | Â Take your medicine and be healthier |
