Simple, easy and personal medicines support.

Taking everyday medicines correctly is important, but it can be a challenge. 

 

Let MedSupport make it easy.

 

With your permission, name and date of birth, we can provide expert help and guidance.

 

We're here to support you.

Personal Medicines Review Your MedSupport Guide Pharmacist Support Tailored Health Content Ongoing Alerts & Reminders

Start in under a minute

Simply provide your name, date of birth, and permission on our quick get started form.

Medicines review

With your permission our NZ based pharmacy team will review your past prescriptions and create your MedSupport Guide. You can ask questions and request a pharmacist consult.

Pharmacist support

Our pharmacists are available to help you. They can answer your questions, help you with any concerns, and organise the most relevant information to be provided.

Continuity of care

Medsupport will make sure you receive the right information at the right time. Our team will remind you when you are due for a new prescription. Plus learn more about your conditions and medicines with content personalised to you.

A new standard of care.

Bring clarity to your medicines. With your permission, name and date of birth we can provide expert help and guidance.

MedSupport is a New Zealand owned and operated service specifically designed to help make it easy for you to get the best possible outcome from your medicines.

 

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Have any questions?

Our team is here to help you.
If our FAQs don’t have the answers, our team will!

ZOOM Pharmacy’s Medicines Support Service is powered by MedSupport.

Medsupport combines expert New Zealand qualified pharmacists with state-of-the-art software to deliver a highly personalised medicines support service. Our goal is to help you get the best possible health outcome from your medicines.

Our goal is to help you get the best possible health outcome from your medicines.

Our Medicines Support Service will help you to:

  • know why you’re taking the medicine,
  • take the medicines correctly and consistently,
  • organise your next prescription so you don’t run out,
  • get your medicines delivered direct to you, if this would make it easier and less expensive for you.

Recently we decided to trial providing free MedSupport access for people who do not use the ZOOM Pharmacy Monthly Medicines Service.

We do not need your prescription. MedSupport needs your name, date of birth and permission to access your prescription data so you can benefit from the Medicines Support Service.

Our Medicines Support Service is entirely web based and is available online anywhere in New Zealand

To benefit from the service you need to provide us with your full name, date of birth and permission to access your prescription data.

The fastest way to get your prescription to ZOOM Pharmacy is to ask your clinic to send the prescription direct to ZOOM Pharmacy

Alternatively, you can ask us to ask your clinic to send your prescription to ZOOM Pharmacy.

Let us know If you have any difficulties getting your prescription sent to ZOOM Pharmacy. We can contact the clinic and answer any questions they have.

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