Should I make sure my medical centre has my mobile phone number on file?
It’s important to let your medical centre know your mobile phone number if you have one. ZOOM most often communicates with you via your mobile (unless you direct us otherwise), and your mobile phone number is also used to authenticate your ZOOM Pharmacy app.
But if you don’t have a mobile and apps aren’t your thing – no worries! You can still use ZOOM and receive the same great service without using the app. ZOOM will simply contact you by whatever way you prefer i.e. phone, email or text and take it from there.