I’ve asked ZOOM to request my next new prescription from my doctor – now what?
Once you ask ZOOM to request your next new prescription from your doctor, we send your request to your medical centre. Typically, your doctor approves or declines new prescription requests within 1-2 working days. As soon as we hear back from your doctor, we will let you know. If your doctor wants to see you first (e.g. to check your blood pressure) we will let you know. Requests made on weekends or public holidays may take a little longer.