30 Sep

Do I need to sign for my delivery?

No – but you will need to actively select this option.

How do I select no signing for my upcoming delivery?

Your parcel leaves ZOOM as a signature required delivery. You can change this via your tracking link to a one-time NO signature required delivery by clicking the red ‘Manage your parcel at NZ Post’ button. For health and safety reasons, controlled and fridge medicines must always be signed for.

How do I select no signing for ALL FUTURE deliveries?

To request ALL future deliveries be left, check with your housemates to see if there is already an authority to leave set up at your address, or visit NZ Post website to find out more.

What is the best delivery address to choose?

ZOOM recommend you choose a delivery address where someone is there to sign for your delivery e.g. your workplace. Medicines arrive in discreet packaging with no pharmacy identifier, so no-one will know what’s inside your parcel, or that it came from ZOOM.